A.UAC B.BitLocker C.SFC D.Aero
A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?()
A. Terminal Services B. Remote Assistance C. Routing and Remote Access Service D. Remote Desktop
A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?()
A. Restart the print spooler service B. Delete the files in C:\Windows\Spool32 C. Delete all print jobs after the first one D. Print a Windows test page