單項選擇題

Scheduled preventative maintenance visits should be carried out：（）

A.after two unplanned service calls.
B.according to manufacturers specifications.
C.when the device is becoming unreliable.
D.every sixty days.

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單項選擇題

Which of the following type of lamp is used for heating a fuser？（）

A.Xenon
B.Halogen
C.Incandescent
D.Light Emitting Diode

單項選擇題

When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）

A.Ignore both of them and decide what the real problem is.
B.Set up a separate call for each problem.
C.Have them duplicate the problem at the device.
D.Ask a third person and see if the problem is the same thing.

Scheduled preventative maintenance visits should be carried out：（）

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Which of the following type of lamp is used for heating a fuser？（）

When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）

Which of the following type of lamp is used for heating a fuser？（）

When arriving at the customers location， two different users describe the problem， and from their description it seems to be two separate problems. Which of the following is an appropriate step to take？（）